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After-sales and spare parts

Find your appliance by its reference: we show you the parts available and take your request in charge.

Where to find the reference?

On the rating label, under or behind the appliance, or on the packaging.

Try:

How does it work?

  1. Request

    You give the appliance reference and describe the fault or the part you need.

  2. Diagnosis

    Our after-sales team looks into your request and gets back to you.

  3. Part or repair

    We offer the right part or take charge of the repair.

  4. Return

    You collect your part or your repaired appliance.

Make a request

Step 1 of 2 — Your need

  1. Your need
  2. Your details
Type of request

Parts requested

Enter the appliance reference to see its parts, or add a part below.

The fault, the symptom, or the part you need.

Approximate purchase date (optional)